About Us
About Us
Vet2UrPet started in 2015 with Dr Nell having a vision to provide a high standard of veterinary care at people’s homes, especially for people who could not get their animals to a stationary clinic.
Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet. Convenient for you and your pet.
Our Journey
The business grew quickly as home care at similar rates to a traditional clinic became the preferred option for so many animal owners. In 2017, Vet2UrPet opened a small clinic in Heatley to support the mobile aspect of the business, called Veterinary Day Surgery. Dr Nell started to employ support staff to help service the Townsville region and provide surgery and hospitalisation for her clients. In 2019, Veterinary Day Surgery moved to a larger building in Kirwan and was fitted out with the latest equipment. We now have over 15 staff who help service our valued clients that have supported us through the entire journey. We hope to continue to provide the latest, up-to-date veterinary service for your animals at home and in the clinic!
Townsville Foster And Rehoming Animals (TFAR)
At Vet2UrPet, we are honored to support the Townsville community by providing comprehensive veterinary care for Townsville Foster and Rehoming Animals (TFAR). Through our collaboration with TFAR, we ensure that rescue animals receive the medical attention they need to thrive. This partnership reflects our deep commitment to giving back to the community by promoting animal welfare and supporting the vital work of fostering and rehoming. At Vet2UrPet, we believe that healthy pets create happier homes and stronger communities.
Find Out MoreMeet our Team
Our team at Vet2UrPet and Veterinary Day Surgery comprises of 16 dedicated professionals, each bringing a wealth of knowledge and passion to our practice. Our skilled veterinarians, experienced veterinary nurses, and compassionate support staff work together seamlessly to ensure that every pet receives individualised and comprehensive care. With a shared commitment to excellence, ongoing education, innovation and a deep love for animals, our team is here to support the health and well-being of your furry family members every step of the way.
Dr Nell Todd
Veterinarian & Practice Owner
Bachelor of Veterinary Science (BVSc) and Bachelor of Applied Science (BAppSc)
Dr Nell has always aspired to be a vet, growing up in South East Queensland and pursuing animal studies after high school. She completed a Bachelor of Applied Science in Veterinary Technology and Animal Production at the University of Queensland, Gatton Campus, and then worked as a veterinary nurse in WA, gaining experience with various animals. She has traveled across Australia, Southern Africa, and South America working with all sorts of animals. After completing Veterinary Science at JCU, Dr Nell worked in general practice, focusing on cats, dogs, and avian species. Now settled in Townsville with her husband Shaun, three kids, and many pets, she enjoys outdoor adventures such as mountain biking, camping and balancing family and work life.
Dr Angela Spragg
Veterinarian
Bachelor of Science (BSc), Bachelor of Veterinary Science (BVSc) & Masters in Veterinary Science
Dr. Angela has over 20 years of experience in small animal practice and shelter medicine. A University of Sydney graduate with Honours in Veterinary Science (2004), she later earned a Master of Veterinary Studies from Murdoch University (2015). Angela has worked across clinics in the UK, Sydney, and Townsville, with expertise in soft tissue surgery and internal medicine. Joining our team in 2022, she brought exceptional skills, knowledge, and humor. Outside work, she enjoys camping in Far North Queensland with her family and pets. A fan of Chihuahuas, Minecraft, and Sauvignon Blanc, Angela’s passion for animals and their well-being shines through.
Dr Katie Dingwall
Veterinarian
Bachelor of Veterinary Science (BVSc)
Meet Katie, the newest member of the Vet2UrPet crew. Katie graduated with a Bachelor of Veterinary Science from James Cook University in 2022, and joined our team late in 2023. She brings dedication, compassion and the desire to develop into the best vet she can be. She enjoys internal medicine and soft tissue surgery.In her free time, Katie likes to read, crochet and spend time outdoors with her husband Jarod and their golden retriever Fergus.
Dr Kay Eccleshare
BVSC, MANZCVS(SA Surgery), GradDipTertEd
Senior Veterinarian (Adjunct Lecturer JCU)
Dr. Kay Eccleshare, a member of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in small animal surgery, brings over 35 years of experience. She specializes in procedures like cruciate surgery, patella luxation, hip toggles, perineal hernia repairs, fracture management, and more. Dr. Kay also founded Vet Skills Academy to train vets in advanced procedures. When Dr Kay is doing an orthopaedic procedure, we dedicate her surgery days to one pet, ensuring focused care. Contact us to discuss how Dr. Kay can help your pet with expert surgical solutions.
Dr Bennett Moncrieff
Veterinarian
Bachelor of Veterinary Science (BVSc)
Dr. Bennett, a James Cook University graduate (2014), joined Vet2UrPet in 2019. A Townsville local, he loves fishing, gardening, and camping. Passionate about small animal general practice, his specialties include soft tissue surgery and orthopaedic surgery. Having further training in orthopedics, he has successfully performed numerous TTOs, DeAngelis and fracture repairs. Dr. Bennett adores dogs and shares his home with Frankie and Psych (a python). Recently, he and his wife welcomed their second child Elliott and have a lovely daughter, Harriet. A devoted Cowboys fan, he attends every home game, embracing both his profession and the tropical lifestyle he loves.
Dr Rachael Rasmussen
Veterinarian
Bachelor of Veterinary Science (BVSc)
Dr Rachael joined our team in 2022.Dr Rachael finished 5 years of intense study at James Cook University to become a fully qualified veterinarian in 2021. It is a big achievement to get through this degree so we are very proud of her! Upon graduating, we have taken Rachael under our wing and trained her through the guidance of our experienced vets and nurses. Each day, she is becoming more and more competent and we feel she will soon be ready to face general practice with confidence.
If you see Dr Rachael, please be patient and know that she is still learning and know that any complex cases or decisions are always discussed as a team with experienced vets so we can formulate the best treatment plan for your animal.
Dr Kayla Dal Zilio
Veterinarian
Bachelor of Veterinary Science (BVSc)
Dr. Kayla grew up in Tully on a banana and cane farm alongside a variety of different animals. She moved to Townsville to study veterinary science at James Cook University, graduating in 2016. She has worked as a small animal veterinarian since joining Vet2UrPet in 2020. She enjoys internal medicine and soft tissue surgery, with a passion for helping pets live healthy lives. Dr Kayla has a cavoodle named Oakley, 2 young children and enjoys staying active, spending time with loved ones, and traveling.
Dr Naomi Graffin
Our Behavioralist Veterinarian
Veterinarian (BVSc, MANZCVS (Veterinary Behaviour))
Naomi dreamed of becoming a vet from a young age due to her love for animals. She trained her first Border Collie and became an assistant trainer while still in school. After graduating from JCU in 2013 with a Veterinary Science degree, she lived in Dalby and Toowoomba before returning to Townsville. Naomi completed post-grad studies in Veterinary Behavioural Medicine and is now a member of the Veterinary Behaviour Chapter. She enjoys helping owners understand their pets. In her free time, Naomi loves spending time with her family, exploring North Queensland, reading, playing piano, and enjoying Zumba.
Dr Ernie
Practice Mascot (Master of Cuddles)
Dr Ernie has been part of our business since the beginning and represents Dr Nell’s Jack Russel Terrier. He loves to give cuddles and mentor young children by educating them through our ‘Pet Prep’ Program at schools and Daycare’s throughout Townsville. He has also compets in the annual 106.3FM Mascot Race. We love Dr Ernie!
Support StaffJolene Hansen
Administration Coordinator
Jolene, a Townsville local, is the heart of our clinic, ensuring everything runs smoothly. With 20 years of experience as a veterinary nurse, her triage skills keep pets in great hands. Jolene loves building relationships with pets and their owners. The staff appreciate her empathetic nature and brings a warmth to the practice.Outside work, she cares for her large menagerie – two children (Ellah and Alyssa), two dogs, four cats, guinea pigs, birds, fish, and even a visiting kangaroo. Jolene also runs a pet-sitting business, keeping her busy and connected to animals both at work and at home.
Ebony
Registered Veterinary Nurse
Cert IV
Ebony joined our team in early 2023 as a Qualified Vet Nurse, bringing experience and enthusiasm to the clinic. She loves working with different animal species and is a great mentor for our trainee nurses. Ebony’s favorite animals are cows, and loves domestic animals. Outside of work, she enjoys reading and has already finished 50 books this year! If stranded on a desert island, she’d bring a Kindle, matches, and a first aid kit. Don’t forget to say hi to Ebony next time you visit – she’ll be the one enjoying a Friday cocktail after work!
Kaylah
Registered Veterinary Nurse
Certificate IV
Kaylah has worked in the animal industry since 2018, earning her Certificate IV in Veterinary Nursing in 2020. Her passion lies in helping animals live healthier, happier lives. A proud Staffy lover, Kaylah’s dog ‘Missi’ inspired her career. Her fur-family also includes ‘Denis’ the Rednose Staffy mix, ‘Gingy’ the cat, two South American Conures, and ‘Azul’ the Blue Gold Macaw. In her spare time, Kaylah enjoys gardening, reading, and kickboxing. At work, she loves bonding with patients and learning about their unique personalities. Her hidden talent? Muay Thai – but spiders are a definite no-go!
Jemma
Trainee Veterinary Nurse
Meet Jemma who is our Vet Nurse in training.You might be familiar with Jemma on our reception, however, you’ll now find her out in the treatment room being hands on with patients. The whole Vet2UrPet team think Jemma is doing a wonderful job learning new skills, assisting the team and tackling her new role. Jemma enjoys weight-lifting and cross-fit in her spare time – she is the go-to nurse for heavy lifting!
Erin Hart
Animal Behaviourist & Trainer for “Training with Hart” & Studying Bachelor of Veterinary Science through JCU
Erin is currently studying a Bachelor Veterinary Science (Honours) with a Diploma of Canine Behaviour. Animal behaviour is Erin’s passion and when it comes to training, she enjoys working complex anxiety and aggression cases and client counselling. She aims to become a Veterinary Behaviour specialist after graduating so that she can help people provide an outstanding quality of life for their animals. Erin runs Vet2UrPet’s Puppy Preschool and Behaviour classes as well as veterinary nurses when she can fit it into her busy schedule!
Jessica Burns
Nurse Coordinator
Certificate II in Animal Studies & Certificate IV in Veterinary Nurse
Jess joined the Vet2UrPet team in 2021 and plays a vital role in keeping the clinic running smoothly, from answering calls to managing medication and stock. With experience as a vet nurse since 2016, she has a passion for small animals, especially cats, and recently became the clinic’s neonatal expert (Mid-Woof). In her free time, Jess fosters kittens, enjoys time with loved ones, and explores the beauty of tropical North Queensland. At home, she has a Labrador cross named Midori and two adorable ginger cats, CC and Ruth.
Emily Thomson
Veterinary Nurse
Certificate IV in Veterinary Nursing, Bachelor in Equine Science & currently studying Bachelor of Veterinary Science through JCU
Emily is originally from Toowoomba, completed her Certificate IV in Veterinary Nursing (2016), a Bachelor of Equine Science (2020), and is currently studying Veterinary Science at JCU Townsville. She joined Vet2UrPet in November 2021. Em loves assisting with complex medical cases and meeting pets at home. One of the most interesting animals she’s treated is a donkey! She has a Pomeranian x named Jacob and has recently attained a gorgeous Border Collie named Rip.
Victoria Hicks
Veterinary Nurse
Certificate IV Diploma
Vic completed her Diploma in Veterinary Nursing in 2019 in New Zealand and moved to Townsville in 2020, drawn by its tropical climate and small-town feel. In 2022, she paused her vet nursing career to pursue travel goals, working as a travel agent for two years. Highlights included visiting Japan and South Africa. Now, she is thrilled to be back in veterinary nursing working with a great team at Vet2UrPet. Outside work, she enjoys soccer, gym, walks, and spending time with family, friends, and her energetic Miniature Pinscher, Rocky. Travel remains a passion, but she is happy to focus on what she loves most – caring for animals.
Ruby Dyer
Veterinary Nurse
Certificate IV Diploma
We’re excited to introduce our newest qualified vet nurse, Ruby, who’s recently joined the Vet2UrPet Team! Ruby brings a passion for animal care and a heart full of compassion to our clinic. We know she’s going to fit right in with our team and provide exceptional care for your furry friends.Please join us in giving Ruby a warm welcome! If you see her around the clinic, don’t hesitate to say hello. We’re thrilled to have her on board!
Di Neilsen
Administration & Receptionist
We’re thrilled to welcome Di to the Vet2UrPet family! With an incredible 29 years in the veterinary industry with her background in vet nursing, Di brings a wealth of knowledge and experience to our team. Her expertise and dedication to animal care are a perfect fit, and we know she’ll make a fantastic addition to our clinic.Di will be with us a couple of days a week, so be sure to say hello when you see her! She’s excited to meet all of you and your furry friends!
Expert Veterinarians. Professional Care.
Our skilled veterinarians, experienced veterinary nurses, and compassionate support staff work together seamlessly to ensure that every pet receives individualised and comprehensive care.
Contact Us Today